SHIPPING INFORMATION – I strive to get your order shipped out as quickly as possible.
You will receive a USPS TRACKING NUMBER from stamps.com so that you can keep track of your Order.
If you to not receive this tracking number please notify me and I will send it again. If you do not receive your package with in 5 Days PLEASE NOTIFY ME.
Place an ORDER through the Woobee KnitShop’s website USA SHOPPING CART – Receive Automatically Free USA Shipping with a $50.00+ order.
SECURE E-mail INVOICE is sent through email and directed to a secure PayPal member and Non-Member Website, allowing for easier secure fast digital payment.
With the Secure INVOICE you can make a payment with your Visa, Master, Discover, American Express Credit or Debit Card or you can use your PayPal Account.
Secure-E-Mail INVOICE – FOR USA ORDERS
FIRST CLASS MAIL – cost range from $4.00 – $6.50 packages weight up to 15 ounces including the product and packing material, insurance is extra.
PRIORITY EXPRESS Mail through my shop only – $ 28.00 and up.
USA Brown Sheep order only 2nd day Fedex. price will be figured on the distance and weight.
Secure-E-Mail INVOICE – FOR INTERNATIONAL ORDERS – First Class Mail only $28.00 and Up.
To Place USA or INTERNATIONAL and order or Email email@example.com or Phone or Text 307-760-2092 with the following information:
(1) Product and number of Items
(2) Billing information: NAME – ADDRESS – PHONE – Email address
(3) Shipping if different from the Billing.
(4) Type of shipping with or without insurance.
PayPal PAYMENT EXCEPTED Either for NON-MEMBERS or PayPal Members: VISA – MC – DISCOVER – AMEX – DEBIT CARDS or PAYPAL accounts
Credit Card – Debit Card or PayPal payments are processed after you click the Accept box for Terms and Conditions then click on the GREEN PayPal’s payment button:
1. PayPal payments click on the BLUE BUTTON.
2. Credit and Debit Card payments only Click on the GRAY BUTTON.
When USPS indicates that your merchandise has been delivered, the risk of lost is passes to you. Without insurance the responsibility of lose becomes yours, when your order leaves my shop.
1. Products are shipped from the Shop or Warehouse depending on what is in my shops Stock.
2. PRE-ORDERS – is a back order that needs to be process, or in the process of completion – approx. ETA Date will Be Given.
3. If you need a particular dye lot, please contact me before you order to see if it is available.
1. Order are usually sent out the next Business Day – you will receive an Email with a stamps.com Tracking number when you order is shipped.
2. Order are sent out Monday – Saturday.
3. Orders that are being re-stocked are shipped in 3-6 working days.
4. Exceptions: – During this time of the Coronavirus crisis the mail may take a little longer to receive – November through December may take longer due to the Holiday rush – NON-USPS Carrier PICKUP – USPS not scanning the package that day – Holidays – Weekends – Bad Weather – Power Outage – any on-for-seen Emergency, this will delay shipping time.
1. CANCELATIONS, RETURNS, EXCHANGE a product(s), first CALL or text 307-760-2092 for approval of Return or Exchange.
2. NO Returns, Refunds or exchanges on: Pattern Books – Patterns – Cone Yarn – Wool Wax Creme Skin Care – Sale product – Discontinued product – Clearance products – Closeout products.
3. NO RETURNS after 15 days of the post mark on the package.
4. Cancelation within the hour of the order $5.00 processing charge.
5. Returns or Cancelations after an hour will be 25% of the total cost of the Product(s). If ordered has been processed for shipping, the shipping cost will also be subtracted from the Invoice total.
6. It is the Customer’s responsibility for the cost SHIPPING in both directions, on RETURNS or Exchange.