Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

      • Legal Notice
    • Judith Schreckengost (Owner) – Woobee KnitShop –
      Business Established in January 1990
      www.woobeeknitshop.com – Home based Mail Order Yarn Shop & Accredited member of the Better Business Bureau “BBB”
      10 Knoll Drive
      Laramie, WY 82072-9539
      Text or Phone – 307-760-2092
      Email – woobeeknitshop@woobeeknitshop.com or woobeeknitshop@woobeeknitshop.net
      • Copyright All content appearing on this Web site is the property of: Woobee KnitShop
        Judith Schreckengost (Owner)
        10 Knoll Drive
        Laramie, WY 82072-9539

        Copyright © 2013-2019 Woobee KnitShop. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2019 Woobee KnitShop. All rights reserved.

    • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Woobee KnitShop. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Woobee KnitShop or any third party, except as expressly granted herein.
      • Use Of Site
    • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and and Dye lots color availability, may be changed or updated without notice. Monitor colors may differ from the actual color, questions on color please call.  Woobee KnitShop and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Woobee KnitShop believes that customer conduct violates applicable law or is harmful to the interests of Woobee KnitShop and its subsidiaries.
      • Privacy Policy
      • Woobee KnitShop use of personal information that you may submit to Woobee KnitShop through this Web site is governed by the Woobee KnitShop Privacy Policy. The Information received by the Woobee KnitShop is only for shop use only. Your information is not give or sold to other Company.  Your PayPal, Credit or Debit Card information is received directly by the PayPal Merchant account processor, not my website.  Phone order, I do not keep your Credit or Debit Card information on File!

    • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Woobee KnitShop makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, or may not meet your needs and requirements. Woobee KnitShop SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Woobee KnitShop BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.– OR Depending on State –The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Woobee KnitShop.The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. Woobee KnitShop is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information (“advertisers”), and not Woobee KnitShop.The inclusion of material on this server does not imply any endorsement by Woobee KnitShop, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Woobee KnitShop tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
      • Return Policy
    • Woobee KnitShop’s Terms and Conditions on Cancelation – Returns – Exchanges:
      Yarn Dye Lot do change and there is a difference in the colors! A & B colors in the Sale yarn is different in color also reordered lots change.  Your monitor may also give the product a different shade.  If you have question on the color Please call or E-mail me before ordering.
      1. CANCELATIONS, RETURNS, EXCHANGE a product(s), first CALL or text 307-760-2092 for approval of Return or Exchange.
      NO Returns, Refunds or exchanges on: Pattern Books – Patterns – Cone Yarn – Wool Wax Creme Skin Care – Sale product – Discontinued product – Clearance products – Closeout products.
      3. NO RETURNS after 15 days 
      of the post mark on the package.
      4. Cancelation within the hour of the order $5.00 processing charge.
      5. Returns or Cancelations after an hour will be 25% of the total cost of the Product(s).  If ordered has been processed for shipping, the shipping cost will also be subtracted from the Invoice total.
      . It is the Customer’s responsibility for the cost SHIPPING in both directions, on RETURNS or Exchange

      7. All RETURN send to Woobee KnitShop – 10 Knoll Drive – Laramie WY 82072-9539  with the COPY OF YOUR Invoice.

    • Phone Hours

Monday – Friday 9:00 AM to 5:00 PM Mountain time (Wyoming)
Saturday 1:00 PM to 3:00 PM Mountain time (Wyoming)
PHONE OR TEXT – 307-760-2092

If you receive a voice mail Please leave a message and I will be happy to return your call as quickly as possible;
Speaking slowly give you: Name, Phone Number, and the reason for the call or text the question and I will get back to you as quickly as possible.




                                                                                                                              USA SHIPPING INFORMATION                               (SORRY, NO INTERNATIONAL ORDERS !)
                                                          Products orders $50.00+ Free Shipping using my WEBSITE Shopping Cart or the E-MAIL Invoices.
                                                                                        I strive to get your order shipped out as quickly as possible.
FIRST CLASS Tracking MAIL – up to 13 ounce cost range from $4.00 – $6.50 packages weight up to 13 ounces, insurance is extra.
PRIORITY EXPRESS Mail through my shop starts at – $ 28.00 and up. insurance is extra.

Secure-E-Mail INVOICE 
          To Place an  Phone or E-Mail invoice order Phone or Text 307-760-2092 or Email woobeeknitshop@woobeeknitshop.com or  with the following information:
(1) Product and number of Items
) Billing information: NAME – ADDRESS – PHONE – Email address
(3) Billing and Shipping address.
(4) Always check the above information on your Secure Email Invoice to make sure everything is correct.
(5)  Request Insurance extra cost or No insurance no extra cost.
(6) Customer receive Email Invoice, which take you to a secure merchant account, which you fill out your Credit Card – Debit Card or PayPal information for your payment.

PayPal PAYMENT EXCEPTED – NON-MEMBERS Credit or Debit Card user  or PayPal Members: VISA – MC – DISCOVER – AMEX – DEBIT CARDS or PAYPAL accounts
Credit Card – Debit Card or PayPal payments are processed after you click the Accept box for Terms and Conditions then click on the GREEN PayPal’s payment button:
1. PayPal payments click on the BLUE  BUTTON.
2. Credit and Debit Card payments only Click on the

1. Order are usually sent out the next Business Day – you will receive an Email with  a stamps.com Tracking number when you order is shipped plus a receipt from my shop that your ordered was complete. 
2. Order are sent out Monday – Saturday on the next business day. 
3. Exceptions:
  – During this time of the Coronavirus crisis the mail may take a little longer to receive;
a. November through December may take longer due to the Holiday rush;
b. USPS Carrier missing the PICKUP;
c. USPS not scanning the package that day;
d. Holidays – Weekends – Bad Weather – Power Outage – any on-for-seen Emergency;
e. Orders that are being re-stocked are shipped in 3-8 working days – this will delay shipping time.